Acceptable Use Policy

1. Unlawful Activities

You may not use the services in any manner that violates any applicable law or regulation, including but not limited to privacy laws, healthcare regulations, intellectual property laws, or export control laws.

2. Unauthorized PHI (Accounts Without a BAA)

Do not enter, upload, or process any Protected Health Information or patient-identifiable data in any account that does not have an executed BAA in effect (including individual ICD-10 Coding Pro accounts, ICD-10 Coding Pro organization accounts that have not signed a BAA, and all Free or reference-only tiers). This includes:

• Patient names, addresses, or contact information
• Medical record numbers or account numbers
• Social Security numbers or other government identifiers
• Dates of birth or dates of service
• Any other information that could identify a patient when combined with health data

3. Harmful or Malicious Content

You may not upload, transmit, or distribute any content that contains viruses, malware, ransomware, or any other malicious code designed to harm, disable, or compromise the services or other users' systems.

4. Unauthorized Access or Security Circumvention

You may not:

• Attempt to gain unauthorized access to the services, other accounts, or systems
• Probe, scan, or test the vulnerability of the services or any network
• Breach or circumvent any authentication or security measures
• Access data not intended for you or log into a server or account you are not authorized to access

5. Reverse Engineering

You may not reverse engineer, decompile, disassemble, or attempt to derive the source code or algorithms of the services or any AI models, except to the extent expressly permitted by applicable law.

6. Competitive Use

You may not use the services to develop, train, or improve competing machine learning models, AI systems, or medical coding software.

7. Abusive or Excessive Use

You may not:

• Use automated systems (bots, scrapers, crawlers) without authorization
• Conduct activity that disrupts or interferes with the services
• Overwhelm the services with excessive API calls or requests (rate limiting applies)
• Resell or redistribute the services without authorization

8. Prohibited Content

You may not upload or transmit content that is:

• Unlawful, defamatory, obscene, or pornographic
• Infringing on intellectual property or privacy rights of others
• Promoting violence, hate speech, or discrimination
• Spam, phishing, or fraudulent content

9. Misuse of AI Features

You may not use AI-generated outputs from our services without appropriate human review and validation. The services are assistive tools, not replacements for professional judgment in medical coding or clinical decisions.